Donor Development Manager
(6-month Contract - Parental Leave Relief)
Applications close Monday 16 September, 2019.
This job description outlines the key
accountabilities of, and output required from, the post holder. It is not a
definitive list and the role may well change and evolve over time.
This position is full time 5 days per week.
Department: Fundraising and Marketing
Location: Level 1
451 Hunter Street Newcastle NSW
and Marketing Director
Direct Reports: Supporter Relations Coordinator,
CAP Money Campaign Manager and Donor Development Campaign Manager
Other Benefits: Holiday – 5
weeks per year (Jan – Dec)
paid Revive Days (away days) throughout the year
The Donor Development Manager is a key
member our Fundraising and Marketing team. Responsible for driving the
acquisition of new donors and identifying strategies to inspire existing donors.
They hold responsibility for overall income raised through our supporter
strategies and for ensuring that anyone choosing to engage with us as a
supporter has a great experience.
To provide leadership and momentum to our
strategies for acquisition and retention of regular donors and mid-level donors.
To develop and oversee our supporter journeys, aiming to increase engagement for
the purpose of increasing income. Working with senior leadership and the wider
CAP staff, to be responsible for hitting targets through a combination of
existing strategies and creative innovation.
Vibrant and energetic, the Donor
Development Manager is totally sold out to see the vision of CAP achieved –
they know that without our supporters we can’t offer more poverty-relieving
services and change thousands of lives. They are committed to delivering
innovative and exciting projects that will inspire people to support or
increase their commitment to us. They have a gift for understanding how to
transfer their passion for CAP’s work to thousands of others and they simply
cannot stop fighting for the sake of Australia’s poorest.
Provide strategic leadership to
the vital area of recruiting individual supporters and inspiring them to give generously
Provide strategic, effective
and inspirational leadership to the Supporter Relations Co-ordinator, CAP Money
Campaign Manager and Donor Development Campaign Manager.
Drive innovation and activity
within this team to ensure growth in all areas of income and supporter
To be an active member of the
Donor Development Team — this includes but is not limited to phone calls to
supporters and churches with the primary aim of leading and driving other team
To be the point of
communication with other teams on Donor Development projects
Member of Fundraising and
Marketing Leadership Team.
Number of new Life Changers.
Number of cancelled Life
Income generated through Life
Number of donors attending each
Income generated from each
% of supporter relations
service standards achieved.
Other responsibilities include:
Being willing to pray with staff.
encourage friends, family and other contacts to support the charity through the
Life Changer program, and other fundraising initiatives.
Degree level or equivalent experience
Experience of leading teams to
meet key objectives or targets.
Experience of having to meet
deadlines or targets.
Experience of project
At least 2 years previous
leadership and management experience within a fundraising environment.
Experience of networking and
Experience of pioneering a new
Experience of training and
developing effective individuals.
Experience of training and
developing effective teams.
A proven leader who can
inspire, influence, drive and deliver results.
A strategic thinker.
A great level of organisational
Ability to build teams and
create an environment of trust, loyalty and fun.
Ability to develop strengths,
skills and motivation in others to maximise performance.
Ability to project manage and
Able to hold a good balance
between detail and the 'big picture'.
High emotional intelligence and
ability to understand the human factors involved in the role.
A confident communicator who
promotes CAP's culture and values at all times.
Mature approach to teamwork,
with a positive attitude towards collaborative working.
Naturally decisive and
Organised and driven to reach
targets quickly and efficiently.
The candidate must be able to
give both verbal assent to and practical demonstration of Christians Against
Poverty’s Statement of Faith and Core Values
Must be able to actively participate in prayer and worship, whether individual,
small group or corporately, as an expression of own personal faith and in line
with CAP’s Statement of Faith.
Please send expressions of interest addressing the essential criteria and accountabilities to : firstname.lastname@example.org